Refund policy

At Kingdom Workwear, we take pride in the quality of our caps and headwear. If you're not completely satisfied with your purchase, we're here to help.

Returns:

  • Items must be returned within 30 days of the delivery date.
  • Items must be unworn, unwashed, and in original condition with all tags attached.
  • Custom or personalized caps are non-returnable unless they arrive damaged or defective.

Refunds:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5–7 business days to your original payment method.

Exchanges:

  • We offer free exchanges for wrong size or defective items.
  • To request an exchange, contact us at [your email].

Non-Returnable Items:

  • Final sale items
  • Custom embroidered or printed caps

To initiate a return, please contact us at [your email/contact info].