Refund policy
At Kingdom Workwear, we take pride in the quality of our caps and headwear. If you're not completely satisfied with your purchase, we're here to help.
Returns:
- Items must be returned within 30 days of the delivery date.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Custom or personalized caps are non-returnable unless they arrive damaged or defective.
Refunds:
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original payment method.
Exchanges:
- We offer free exchanges for wrong size or defective items.
- To request an exchange, contact us at [your email].
Non-Returnable Items:
- Final sale items
- Custom embroidered or printed caps
To initiate a return, please contact us at [your email/contact info].